If the customer accepts delivery of the product(s) and subsequently changes their mind about the product(s) (including where the customer orders the incorrect product),
NOOR MADISH may, at its discretion, agree to: i. accept return of the relevant product(s) from the customer if in good and original packing condition ii. provide replacement product(s) to the customer.
In these circumstances, the customer must pay: i. a re-stocking fee of 10% of the price of the product(s) returned. ii. any difference between the price of the product(s) being returned and the replacement product(s) selected.
The customer acknowledges that this re-stocking fee represents the costs incurred by NOOR MADISH in accepting and re-stocking the returned product/s.